Wm98 believes that online gaming should be a fun form of entertainment, not a burden. We provide the tools, guidance, and support you need to ensure your gaming experience remains healthy, safe, and responsible.
Online gaming, when done right, is a form of entertainment no different from going to the cinema or attending a concert — it is fun, exciting, and can be a great way to unwind after a long day. However, like any form of entertainment involving money, it requires awareness and good self-control.
At wm98, we take our responsibilities as a gaming platform operator seriously. We do not just want you to win — we want you enjoy gaming without it affecting your daily life. That is the essence of responsible gaming we practise every day.
Responsible gaming means playing with money you can afford to lose, within time limits that do not affect your other responsibilities, and with a clear understanding that gaming is entertainment — not a source of income. wm98 provides a range of tools and resources to help you stay on track.
Watch out if you experience any of the following:
Every tool is designed to give you full control over how and how much time you spend on the wm98 platform.
Set a daily, weekly, or monthly deposit limit based on your comfort level. Once a limit is in place, our system will automatically decline any deposit that exceeds it, keeping your spending in check.
Set a maximum daily session duration. When the time limit is reached, the system will display a reminder and log you out automatically, helping you maintain a healthy balance between entertainment and everyday life.
Need a breather? Use the Game Break feature to temporarily lock your account — for 24 hours, 7 days, or 30 days. No gaming or deposits are allowed during the break period, giving you the space to recharge.
For stronger protection, you can choose to self-exclude for 6 months, 1 year, 3 years, or permanently. Your account will be closed and we will not send you any marketing communications during that period.
Set a maximum loss amount you are willing to absorb in a day, week, or month. Once the loss limit is reached, the wm98 platform will automatically end your gaming session and require confirmation before you can continue.
You can choose to opt out of all promotional offers, bonus emails, and marketing notifications. This helps reduce the temptation to play beyond your plan and gives you greater peace of mind.
Using the self-control tools at wm98 is simple and can be done directly from your account with no approval required from anyone else. Just follow these easy steps:
Log in to your wm98 account using your registered username and password. Always use a personal, secure device.
Click on your profile icon at the top right corner, then select "Account Settings" or "Responsible Gaming" from the menu that appears.
Choose the type of limit you want to set — deposit, time, loss, or game break. Enter the appropriate value and confirm your selection.
All activated limits take effect immediately. To ease an existing limit, a 72-hour cooling-off period applies for your added protection.
Answer the following questions honestly. If more than 3 answers are "Yes", we encourage you to contact our support team or seek professional help.
These simple practices can make a significant difference in keeping your gaming experience positive and in control.
Before playing, decide on the amount of money you are comfortable spending for entertainment. Think of it like a cinema ticket — once it is spent, the show is over.
Losses are part of the game. Never bet bigger simply to recover what you have lost — that is a dangerous path.
Stand up, stretch, drink some water, or do something else every 45–60 minutes. A refreshed mind makes better decisions.
Remember, gaming is entertainment. If you no longer feel enjoyment or begin to feel stressed, that is your sign to stop and take a break.
If you or someone you know needs help with a gambling problem, there are various professional support resources available to contact.
Government hospitals throughout Malaysia provide counselling and treatment services for gambling problems through their psychiatric units. Consult your family doctor for a referral letter to a specialist.
Counsellors certified by the Lembaga Kaunselor Malaysia (LKM) can provide confidential and professional counselling sessions to help you address unhealthy gaming habits.
Support groups such as Gamblers Anonymous Malaysia provide a platform to share experiences with others going through similar situations, in a safe and non-judgmental environment.
The wm98 customer support team is ready to help you activate any self-control tool, process a self-exclusion request, or simply listen to your concerns — 24 hours a day, 7 days a week via Live Chat.
Wm98 is more than a gaming platform — we are a partner who genuinely cares about your well-being. Register today and enjoy a safe, fair, and responsible gaming experience.